Service strategies

The two most appropriate strategies that might be helpful to the clients in the media presentation are case management or counseling and coaching for behavior change (Reid & Schram, 2012). The primary goal of case management is to ensure that individuals reach their optimum level of functionality or wellness within their environment. Coaching for behavioral change is based on a conversational style that aims at encouraging individuals to explore their world and develop ideas to create positive change.

Why they might be helpful

Counseling is helpful because it is conducted under various assumptions and beliefs. The fundamental assumption on human nature is that individuals strive towards ever growing levels of organization and integration in the way they feel, think and act. When these processes function smoothly, they represent one important dimension of healthy functioning.  Hence, counseling would allow people to overcome much on their own with help. 

Coaching strategy would be helpful because it focuses on building critical decision-making skills than on providing answers. Coaching help with life challenges in order to discover ways to resolve understand and grow from these experiences. Coaching is also conducted under the assumption that every individual has various strengths. The processes aid in identifying an individual’s pattern of strengths and activating the strength pattern as well as focus the needed resources toward the problem

Role in the continuum of services

Human Services Professionals have a critical role in the continuum of services.  Through the counseling and coaching, practitioners can support and promote respect for human diversity and dignity. The assessment of the appropriate intervention and individual’s needs is based on the recognition of the physiological status of the person. The possibility of positive response is also dependent on the professional’s strategies and resources available in assisting the situation. The work of the human service professional therefore assists the individuals in regaining his previous social and personal roles in the best possible way.

  Reference

Reid Mandell, B., & Schram, B. (2012). An introduction to human services: Policy and practice
(8th ed.). Boston, MA: Pearson Education.

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